Reservation Terms

Terms, Cancellation and Refund Conditions

Capacity is limited, and a reservation is confirmed only after secure Razorpay payment verification.

Capacity limit

AHURA is limited to 40 confirmed guest tickets. Availability is based on confirmed tickets and active checkout holds.

Temporary checkout hold

Availability is not secured until payment is verified. A temporary checkout hold may expire if payment is not completed within the published hold window.

Secure payment

Razorpay processes online payments as the payment provider. TSDC does not store card numbers, CVV, UPI PIN or banking credentials.

Booking confirmation

A successful verified Razorpay payment creates the confirmed reservation and ticket. Failed or abandoned payments do not create a confirmed reservation.

Cancellation requests

Cancellation, transfer and refund conditions will be displayed and must be accepted before payment.

Refund eligibility

Final refund eligibility is not yet published and will be shown once approved.

Refund processing timeframe

Approved processing timelines will be published after the policy is finalized.

Ticket transfer

Transfer rules will be displayed when approved by the TSDC team.

Duplicate payment

Duplicate Razorpay payment cases will be reviewed by the event team before any next step is communicated.

Incorrect payment

Incorrect amount or payment-status issues may require clarification before a booking can be confirmed.

Event cancellation

If an event is cancelled, official next steps will be shared through TSDC channels.

Event rescheduling

If an event is rescheduled, guests will receive event-service communication by email.

No-show conditions

No-show conditions will be displayed after approval.