Capacity limit
Every TSDC experience, including ZOHRE, is limited to 40 confirmed guest tickets. Availability is based on confirmed tickets and active checkout holds.
Reservation Terms
Terms, Cancellation and Refund Conditions
Capacity is limited, and a reservation is confirmed only after secure Razorpay payment verification.
Temporary checkout hold
Availability is not secured until payment is verified. A temporary checkout hold may expire if payment is not completed within the published hold window.
Secure payment
Razorpay processes online payments as the payment provider. TSDC does not store card numbers, CVV, UPI PIN or banking credentials.
Booking confirmation
A successful verified Razorpay payment creates the confirmed reservation and ticket. Failed or abandoned payments do not create a confirmed reservation.
Cancellation and refund policy
All bookings are final once payment is successfully completed. Guest-initiated cancellations are not permitted, and confirmed tickets are non-refundable. If an event is cancelled by The Surat Dinner Club, affected guests will be informed separately regarding the applicable resolution.
Administrative resolutions
Secure administrative refund tools remain available for organizer cancellations, duplicate payments, payment corrections and exceptional manual resolutions. Guests cannot initiate a cancellation or refund.
Duplicate payment
Duplicate Razorpay payment cases will be reviewed by the event team before any next step is communicated.
Incorrect payment
Incorrect amount or payment-status issues may require clarification before a booking can be confirmed.
Event cancellation
If an event is cancelled by The Surat Dinner Club, affected guests will be informed separately regarding the applicable resolution.
Event rescheduling
If an event is rescheduled, guests will receive event-service communication by email.
No-show conditions
A missed event does not create a guest cancellation or refund entitlement under the final-booking policy.