Frequently Asked Questions

Each TSDC experience (ZOHRE, Straya, La Notte di Venezia, RIWAAYAT) has its own event page showing live seat availability. When public booking is open for an event, reservations are completed on that event's own dedicated ticket page.

Public paid booking is not currently open for any TSDC event. Every event page reflects the current booking state in real time, and reservations open only once event details are fully approved.

Payments are processed securely through Razorpay. TSDC does not directly store card numbers, CVV or UPI PINs.

A reservation is confirmed only after the server verifies your captured Razorpay payment. You can check your current status any time on the Booking Status page.

Visit Booking Status and enter your Booking ID along with the email used at checkout to look up the latest status of your reservation.

Confirmed bookings receive a digital ticket with a secure QR code used for event-day check-in, along with a payment receipt linked to your booking.

It means public booking for that event has not opened yet. You can submit your details through the Notify Me / waitlist form on that event's page, which requires accepting the Privacy Policy; opting in to promotional updates is entirely optional and separate.

Use the event's ticket page for its named support contact, or use the Contact page for general TSDC enquiries.

All bookings are final once payment is successfully completed. Guest-initiated cancellations are not permitted, and confirmed tickets are non-refundable. If an event is cancelled by The Surat Dinner Club, affected guests will be informed separately regarding the applicable resolution.

TSDC collects only the information needed to manage reservations, enquiries and approved event communication. See the Privacy Policy for full details on what is collected and how it is used.

Email bookings@thesuratdinnersclub.in for booking, payment-verification or ticket-support questions.